Benefit Contacts

To contact your benefit advocate and/or carrier provider, please use the contacts listed here.

Deb Smetana
Human Resources

815-462-6435
dsmetana@newlenox.net

Medical
BlueCross Blue Shield of Illinois

HMO: 800-892-2803
PPO: 800-828-3116
www.bcbsil.com

Telemedicine/Virtual Visits (PPO members only)
MDLIVE

888-676-4204
www.mdlive.com/bcbsil

Dental
BlueCross BlueShield

800-367-6401
www.bcbsil.com/providers/dental

Vision
VSP

800-877-7195
www.vsp.com

Basic and Voluntary Life & AD&D
Dearborn National
800-348-4512
www.dearbornnational.com

Voluntary Life & AD&D
The Hartford
800-523-2233
www.thehartford.com

Employee Assistance Program (EAP)
Guidance Resources
800-964-3577
www.guidanceresources.com

Your Rights

This website highlights some of your benefit plans. Your actual rights and benefits are governed by the official plan documents. If any discrepancy exists between this communication and the official plan documents, the plan documents will prevail. The company reserves the right to change any benefit plan without notice. Benefits are not a guarantee of employment.

Village of New Lenox Human Resources

Deb Smetana
815-462-6435 | dsmetana@newlenox.net

Accessibility