To contact your benefit advocate and/or carrier provider, please use the contacts listed here.
Deb Smetana
Human Resources
815-462-6435
dsmetana@newlenox.net
Medical
BlueCross Blue Shield of Illinois
HMO: 800-892-2803
PPO: 800-828-3116
www.bcbsil.com
Telemedicine/Virtual Visits (PPO members only)
MDLIVE
888-676-4204
www.mdlive.com/bcbsil
Dental
BlueCross BlueShield
800-367-6401
www.bcbsil.com/providers/dental
Vision
VSP
800-877-7195
www.vsp.com
Basic and Voluntary Life & AD&D
Dearborn National
800-348-4512
www.dearbornnational.com
Voluntary Life & AD&D
The Hartford
800-523-2233
www.thehartford.com
Employee Assistance Program (EAP)
Guidance Resources
800-964-3577
www.guidanceresources.com